FAQ’s

First of all, We have created a list of the most frequently asked questions.

If you have doubts about the characteristics of the vans, you can see them here.

NO TOCAR
What are the pick-up/drop-off times?

As a general rule the pick up time for the vans is from 16:00 on the first day of the reservation and the return time is before 12:00 on the last day of the reservation.

 

That said, we know that life is not an exact science, and that’s why we are quite flexible. If you need to pick up or return at a different time, ask us and we will do our best to adjust.

Can they be delivered/picked up at the airport?

Sure! The pick up or drop off service at the airport has a cost of 30 euros. If you choose both, the total cost is 50 euros.

What equipment do they include?

The vans are equipped with everything you need. Let’s go bit by bit…

Kitchen. gas stove with a gas cartridge included, pot, frying pan, 2 dinner plates, 2 bowls, 2 cups, cutlery, cutting board, electric refrigerator.

Bedding. mattresses, sheets, blanket, thermal blanket, pillows, pillow covers.

Extra equipment. blackout blinds for windows, fire extinguisher, 12v and USB sockets, electric outdoor shower, chairs and camping table, side hood.

Can I travel with animals?

Absolutely.

The furry ones are welcome although it has an additional cost of 50 euros per reservation because after each trip with them we have to make a special anti allergens cleaning in case the next people traveling have some kind of allergy to animal hair.

Does it include food?

It would be nice but no, we prefer that each person eats what they want. However, you´ll find some cooking basics such as olive oil, salt and coffee.

Do they have a full tank?

Yes, the vans are delivered with a full tank and you must return it with a full tank.

Why do I have to pay 600 euros as a deposit?

Since each van has a comprehensive insurance with an excess of 600 euros, we ask for this amount as a deposit.

 

This way, if there is a mishap and the cost of the accident exceeds 600 euros, you will lose the deposit but you will not have to pay more. If the mishap is minor:  you forget to fill the gas tank, clean the van, etc., we will deduct the necessary amount from the deposit.

Do I have to return the van with a full tank?

Yes, they are delivered with a full tank and you must return it with a full tank.

What is the minimum age to rent a van?

Our insurance authorizes us to accept drivers of any age as long as they have more than two years of driving license.

Can I drive as many kilometers as I want?

Of course, you can drive as far as you want. Nevertheless, the reservation includes 100 kms per day. You can increase the kilometer package to 200km for only 5 euros per day or unlimited for 10 euros per day.

What should I do if I have an accident ?

First of all, contact us directly, if you can not reach us you have all the information and phone numbers of our insurance in the glove box.

 

We recommend that  in case of a minor collision to always try to settle it with a friendly report.

Any more questions?

Just ask …

Please, read and accept our privacy policy:

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Javier Paraja is responsible for your data, which will also be managed by Hostinger, who helps me send the answer to your query to your inbox. Your data will only be kept for 6 months, or as long as our contractual relationship remains active. You can exercise any right you have related to the protection of your data as described in the privacy policy by writing to enjoyelcamino@gmail.com

Urban Country

Moving at your own pace

Agile and easy to handle van that is driven like a car. All the necessary equipment in a small bottle. You will not miss anything on your vacation.

It has air conditioning, power steering and its engine is diesel with low consumption. Its camper module includes an interior bed, refrigerator, removable shower and gas stove. It also has a bicycle rack, side hood and a very spacious roof tent where you can sleep soundly.

+ INFO

Price from: 95€ / day (out of season)

See all rates here.

Mileage: Unlimited
Deposit: 600 EUR

Additional Info

Type: Urban/Country
Gearbox: Manual
Passenger Capacity: 4
Fuel: Diesel
Maximum Luggage: 4
Doors: 4
Mileage: Unlimited
Minimum age of driver: 20 years old.

Includes

2 sets of dishes
A/C
ABS
Air Bags
Camping Gaz + 1 cartridge
Sleeping capacity 4 persons
Capacity on the move 4 persons
Outdoor Shower 12V
Bedding set
Camper module with inner bed
Roof tent with bed
Refrigerator 12V
Bike rack
Rhino Rack awning

Urban Beach

To enjoy the seaside

Agile and spacious van. A little wider than a normal car and easy to drive. We have prepared it so that when you go to the beach you won't miss anything: it has pads to carry surfboards, a paddle board, a kayak...

It has air conditioning, power steering and its engine is diesel with low consumption. The camper module includes interior bed, fridge, removable shower and gas stove.

 

+ INFO

Price from: 95€ / day (out of season)

See all rates here.

Mileage: Unlimited
Deposit: 600 EUR

Additional Info

Type: Urban/Beach
Gearbox: Manual
Passenger Capacity: 4
Fuel: Diesel
Maximum Luggage: 4
Doors: 4
Mileage: Unlimited
Minimum age of driver: 20 years old.

Includes

2 sets of dishes
A/C
ABS
Air Bags
Camping Gaz + 1 cartridge
Sleeping capacity 2 persons
Capacity on the move 4 persons
Outdoor Shower 12V
Bedding set
Camper module with interior bed
Refrigerator 12V
Bike rack
Rhino Rack awning

You just need a good attitude to enjoy yourself …

Althoug some good equipment… it never hurts.

You can download the indispensable guide that we have designed. It is very complete and I have created it from my own experience, with everything that I have missed on occasion.

 

If it’s your first time, it will be great, and if you have already traveled before, it may give you some ideas.

Four-legged friends: You are welcome.

They are part of the family and we know it.

Sometimes traveling with our animals seems a little complicated. Don’t worry, I’ve created a guide to traveling with animals that will make your life easier.

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